Managing your Montblanc Cloud account
What you can manage
- Montblanc ID: Your unique cloud email address used for syncing and file transfers
- Name & password: View and update your first name, last name, and password
- Receive files via email: Turn on this option to allow documents to be sent to your device via email
When enabled, this feature lets you receive supported documents (PDFs, eBooks) by sending them to your Montblanc Cloud email address.
To enable:
- Go to Settings > Account
- Toggle on “Send via email”
Your unique email is shown at the top of the screen. Once active, any document sent to this address appears on your home screen shortly after.
Note: We recommend enabling this only when expecting a file to avoid receiving unexpected documents.
You can unpair your Montblanc Cloud Account at any time. This:
- Keeps all your files on the device
- Pauses syncing between your device and the Cloud
Before unpairing, you’ll have the option to manually sync files one last time. Please note that you will be required to enter your password to confirm the unpairing.
Please be aware that deleting your Montblanc Cloud account is permanent and cannot be undone. It:
- Removes all your data and usage history from the Montblanc Cloud
- Does not delete files on your device
- Prevents future syncing or login with that account
Before deletion, you'll be prompted to sync your most recent edits to the device.
Note: This action cannot be undone.
Account and device pairing
Each Montblanc Cloud Account can only be paired with one device at a time.
If you sign in on a new Digital Paper:
- Your Cloud files move with you
- The previous device is unpaired
- Synced files remain visible on the old device, but no longer sync
FAQs
Can I use other cloud providers like Dropbox or Google Drive?
No, Montblanc Cloud is the only supported cloud service on your Digital Paper, ensuring secure storage and syncing through Montblanc servers.
What if I lose access to my device or account?
You can reset your password or delete your Montblanc Cloud account remotely via the Web App. If you delete your account, synced files remain on your device but your Cloud connection is removed.
Can I upgrade my cloud storage?
Not at the moment. 1 GB is the fixed storage limit per account.
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