Help resources

Help resources

At any point while using your Montblanc Digital Paper, you may need additional guidance or support. The device provides a convenient way to access the full Help Center quickly via a QR code.


Accessing the Help Center

  1. Navigate to the Help Center section on your device.
  2. You will find a QR code displayed on the screen.
  3. Use a mobile device capable of scanning QR codes to scan it.
  4. Scanning the code will redirect you to the Help Center website, where you can access detailed articles and additional support.

Note: This feature allows you to quickly access the Help Center without leaving your Digital Paper, ensuring assistance is always at hand.

    • Recent Articles

    • How to maintain your Montblanc Digital Paper Folio

      The Montblanc Digital Paper embodies craftsmanship at every touchpoint — from the precision of its pen to the refined texture of its leather. Both the protective case and the leather sidebar on the device itself are crafted from fine leather, ...
    • October 2025: v2.1.0

      What’s new • Performance improvements • Bug fixes Performance improvements Updating your display We've rolled out an important update for your device's display, designed to improve its performance and reduce energy consumption. To ensure a smooth and ...
    • September 2025: v2.0.1

      What’s new • PDF landscape mode • Convert Quick Notes to Notebooks • New covers and sleep screens New features and improvements PDF landscape mode You can now view PDFs in landscape orientation. The entire interface rotates, including the keyboard, ...
    • Cloud sync issues

      Syncing your Digital Paper with Montblanc Cloud is designed to work seamlessly. However, there may be times when your files don’t appear as expected. Below are common causes and solutions to help resolve sync issues. Please note: Montblanc Cloud ...
    • Updating your device

      Keeping your Montblanc Digital Paper software up to date is essential for maintaining the best performance, accessing the latest features, and ensuring security and stability. Software updates often include bug fixes, feature improvements, and ...
    • Related Articles

    • Tutorials

      Montblanc Digital Paper offers interactive tutorials to help you get familiar with the device. These tutorials were originally presented when you first started using the device, but you can access them anytime from the settings menu. Accessing ...
    • Date and time

      Keeping the correct date and time on your Montblanc Digital Paper ensures that your device displays information consistently. From file timestamps to the clock in your control center, these settings help you stay organized and aligned across tasks. ...